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Terms & Conditions

Effective Date: 6/8/25

Welcome to LineLight Laser Works. These Terms & Conditions (“Terms”) govern your access to and use of our services, website, and any orders placed with us. By engaging with LineLight Laser Works, you agree to abide by the following terms.

1. General Terms

  • These Terms apply to all users and clients of LineLight Laser Works, including individuals and businesses (B2B).

  • We reserve the right to update or modify these Terms at any time. Continued use of our services after changes indicates your acceptance of the revised terms.

2. Services Provided

LineLight Laser Works offers custom material cutting services, including laser cutting, waterjet cutting, and digital design support. Our services may include:

  • Fabrication of parts based on customer-supplied designs

  • File setup, CAD design, or modification of customer designs

  • Material sourcing or customer-supplied material processing

We reserve the right to decline orders that involve unsafe, illegal, or infeasible specifications.

3. Quotes & Pricing

  • All quotes are valid for 14 days unless otherwise stated.

  • Pricing may change due to material costs, design complexity, or rush service requests.

  • Taxes, shipping, and handling are additional unless explicitly included in a quote.

4. Orders & Production

  • An order is not considered confirmed until payment is received and all design files are approved.

  • Production timelines begin after design approval and receipt of any required deposits.

  • Any changes requested after approval may result in additional charges and time delays.

5. Customer Responsibilities

Customers are responsible for:

  • Ensuring the accuracy and completeness of all submitted design files, dimensions, and material requirements

  • Reviewing and approving all proofs or drawings before production

  • Ensuring intellectual property rights for all submitted content or designs

LineLight Laser Works is not responsible for errors, defects, or legal issues arising from inaccurate customer input.

6. Deposits & Payments

  • Custom projects or large-volume orders may require a non-refundable deposit.

  • Final payment is due upon project completion unless otherwise agreed in writing.

  • We reserve the right to withhold delivery until full payment is received.

7. Shipping & Delivery

  • Delivery timelines are estimates and are not guaranteed.

  • LineLight Laser Works is not liable for delays caused by third-party carriers, weather, or supply chain disruptions.

  • Risk of loss transfers to the customer upon shipment. Damaged shipments must be reported within 7 days of receipt.

8. Returns & Refunds

Our refund policy is detailed on our website and forms part of these Terms. In general:

  • Custom orders are non-refundable once production begins

  • Digital design fees are non-refundable once work has commenced

  • Refunds or replacements are only provided for confirmed defects or production errors

9. Intellectual Property

Any custom designs created by LineLight Laser Works remain the property of the client unless otherwise agreed in writing. LineLight Laser Works retains the right to showcase non-confidential work for promotional purposes unless the client requests otherwise in writing.

10. B2B Agreements

For business clients:

  • These Terms apply unless a separate contract is signed

  • LineLight Laser Works is not liable for indirect damages, lost revenue, or production delays caused by part issues

  • Clients must inspect parts upon delivery and report any problems within 7 days

11. Limitation of Liability

To the maximum extent permitted by law, LineLight Laser Works shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost profits, business interruption, or data loss.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Escambia County, Florida.

13. Contact Information

LineLight Laser Works
6707 Lillian Hwy
Pensacola, FL 32506
Email: linelightlaser@gmail.com

Let me know if you need this in PDF format, want to include a digital signature clause for clients, or need a shorter version for order forms or invoices!

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